About

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Andrew Brooke obtained his Bachelor of Technology degree in Graphic Communications Management from Ryerson Polytechnical Institute in Toronto in 1988. He worked several years in the printing industry as a production coordinator, managing the various stages of print and graphic arts production.

Andrew began his IT career in 1991, managing databases, processing financial information, and offering general computer support at a non-profit organization.

In 1996, Andrew joined the technical support team at Symantec where he provided phone and newsgroup technical support for WinFax. He contributed to the library of support solution documents and managed an online support tool.

In 1998, Andrew began working as a technical writer by the transportation management software company, i2 Technologies. In 2003, he moved to InSystems, which eventually became acquired by Oracle. He managed a wide variety of complex software documentation projects for the insurance industry. In 2016, he joined ULA-Matic, where he works in office administration, documentation, ISO-compliance, accounting and HR.

From 2011 to 2013, he served as President of the Toronto Chapter of the Society for Technical Communication (STC Toronto). Previously, he served on various board positions including the Job Bank Manager and Membership Manager. From 2014 to 2017, he served as the chapter’s Treasurer, managing the chapter’s finances.

Andrew currently lives in Thornhill, Ontario. His interests include reading, technology & science, philosophy, financial management, and writing articles on a wide variety of topics.

Please feel free to connect with Andrew:

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